Register return

Register return

Register return at Solarclarity

Please fill in the form below as completely as possible in order to make the return process fast and smooth. You can find more information on returns on this page.

SOLARCLARITY RETURN SHIPMENTS

Do you want to return a shipment? To make this process as smooth as possible, please fill out the form below. Be as complete as you can.

Company details
Company name*
Debtor number*
Your debtor number and other information you need for the return shipment can be found on the packing slip. At the bottom of this page you will find an example of a packing slip. Delivery notes and other document scan be found in 'my documents' in your personal account.
Name*
First Last
E-mail address*
Enter Email Confirm Email
Phone number*
Order details
Packing slip number*
Packing slip number. Mind you: This is a number starting with “700”. e.g. 70012345
Article number and quantity
Enter the article number(s) (SKU) and the corresponding quantity of the item(s) you want to return. e.g. 180000: 5 E.g.: 180000 : 5
Serial numbers (if applicable)
Enter the serial number(s) of the item(s)
What is the reason for your return?*
Enter the reason for the return
Foto van transportschade
Voeg eventueel een beschrijving van de schade toe. bv: Zie de beschadiging aan het frame...
Accepted file types: jpg, jpeg, png, gif, Max. file size: 256 MB.
Eventueel tweede afbeelding
Accepted file types: jpg, jpeg, png, gif, Max. file size: 256 MB.
Specify the reason for your return
What went wrong when you placed the order?*
- I did not order the right power.
- The technical properties of the product do not meet my expectations.
- The appearance of the product does not meet my expectations.
- My customer made a mistake / canceled the project
- The information on your webshop was incomplete / incorrect
- I ordered too much.
Pick-up of articles
On which date can we pick up the return item(s)?
MM slash DD slash YYYY
At which address can we pick up the return item(s)?
Street Address City ZIP / Postal Code Country
Check and send
Check if you have filled out everything correctly and send the form.

Example of packing slip

Solar module

Inverters

Batteries

Mounting

Charging stations

Solar module

Inverters

Batteries

Mounting

Charging stations

Register return

Register return

Register return at Solarclarity

SOLARCLARITY RETURN SHIPMENTS

Company details

Order details

Pick-up of articles

Check and send

Quick link to

Products

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