SupportDo you have questions about your order, returns or a product? Arrange it online or with our support staff
Do you have questions about your order, returns or a product? Arrange it online or with our support staff
Frequently asked questions
You can find out everything about our services in our FAQs. From information on logging in and your personal account to how our tools work.
Did you order too much, or the wrong products? No problem, you can simply return them to us. However, there are conditions for registering a return and we have created return instructions so that all items are returned cleanly and undamaged.
Solarclarity always strives for the best possible quality. Unfortunately, it can happen that something has gone wrong somewhere in the production or logistics process. If in doubt or you want to make an observation, always contact our support department immediately at firstname.lastname@example.org, so that we can arrange an appropriate solution for you.
Are you looking for the warranty conditions of a specific brand or product? You can find it on the download page of the brand. Here you will find all the brands sold by us. Can't find what you are looking for, or have any questions? Please contact our sales support department, we will be happy to help.
On our contact page you will find a questionnaire and the phone numbers of our support and sales departments.
Answers to all your questions
We will be happy to help!